Code of Conduct

Our Guiding Principles

At Tri State Roofing and Chimneys, we uphold integrity, honesty, and respect as the cornerstones of our operations. These principles are fundamental to our business ethos.

Adherence to Legal and Ethical Standards

We strictly adhere to all applicable laws, regulations, and industry norms, recognizing their importance in governing our conduct.

Prioritizing Customer Satisfaction

Our commitment is to deliver top-notch workmanship, maintain transparent communication, and provide unparalleled service, always placing our customers’ satisfaction at the forefront.

Expectations for Employee Behavior

We hold our employees to the highest standards of professionalism, integrity, and accountability, fostering an environment of mutual respect and dignity.

Respecting Confidentiality and Privacy

The confidentiality of sensitive information is of utmost importance to us. We handle such data with the utmost discretion, ensuring strict adherence to our Privacy Policy.

Promoting Integrity in Advertising and Competition

We pledge to uphold the principles of honesty in our advertising efforts and to engage in fair competition, anchoring our practices in integrity.

Embracing Environmental Stewardship

We are dedicated to minimizing our environmental footprint through the adoption of sustainable practices, guided by our sense of responsibility towards the planet.

Commitment to Continuous Improvement

We actively seek feedback to refine and improve our services continually, recognizing that growth is an ongoing journey.

Encouraging Reporting of Violations

Employees are encouraged to promptly report any violations they encounter, ensuring that concerns are thoroughly investigated and addressed with transparency.